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Do you have customers who have broken promises to pay, will no longer communicate with you, or have extended you way beyond terms? anscers gives you access to professional commercial collection services provided by CMA Business Credit Services. Through anscers, you can file claims and track the status of your claims online. Click here to request more information from CMA or call 800-541-2622. CMA's experienced collectors work with you to strategize the most effective approach for your business needs. You can request a softer approach designed to help you maintain relationships with your customers, request a more forceful approach for unresponsive customers, or ask us to help you find an effective approach somewhere in between. Log in or register to begin placing collection claims. Download the Collection Brochure.

“Excellent results for international activity (actually any activity).  You have collected 45% of all dollar claims submitted over a 24 month period. 183 claims were submitted  87 files are still active with the probability of collection. These are truly awesome results for any type of collection activity, let alone international collection. I would recommend your services to anyone who was looking in to an international collection service.” Mike Puccinelli, Sr. Manager, Global Credit and Collection Verisign, Inc.

PRECOLLECT

Our PreCollect Service is designed to effect payment from past-due customers. PreCollect Service accounts receive two payment request letters within a 30-day period. Our letters can be tailored to your parameters, and they request payment be sent directly to you. If there is no payment within 30 days, and you have not withdrawn the account, then CMA Collections will proceed with immediate collection action at our contingent rates (see rates below). PreCollect is FREE for CMA members and $10 per account for non-members.

10-DAY FREE DEMAND

Choose 10-day Free Demand for those customers who are still communicating but are no paying. If money is collected (as a response to our demand letter) within ten days there is NO CHARGE to you. On the eleventh day, the collector proceeds with aggressive collection action at contingent rates (see rates below).

IMMEDIATE COLLECTION

Choose this service if your customer is no longer communicating with you, or you are concerned that the customer will skip. Immediate Collection accounts are recorded and a demand for payment is effected by a collector within 24 hours of placement. All updates to your accounts are immediately available for you to view on anscers.

CALIFORNIA/NEVADA NSF CHECK SERVICE

CMA mails a letter (certified) to your customer citing the applicable civil codes. If there is no direct payment after the thirty-day maturation period, CMA will proceed with collecting the amont of the check and the damage award under our contingent fee structure (see rates below). The NSF check service is $12.99 per demand letter.

REFERRAL TO ATTORNEY

When warranted and/or at your request, CMA will refer your claims to bonded Commercial Collection Attorneys who are members of the Commercial Law League of America (CLLA). CMA will then monitor the legal progress and report updates to you on anscers. Actual litigation is initiated only when authorized by you.

MECHANIC'S LIEN FORECLOSURE

CMA can perfect Mechanic's Liens through our collection process in California, Nevada, and Arizona (other states will be available soon).

CUSTOMER SKIP TRACING

In order to maximize recovery, CMA utilizes many internal and external resources to locate customers, including the Internet, private investigators, and commercial, consumer, and various government databases.

INTERNATIONAL COLLECTION

CMA Collections has been collecting internationally for over 50 years. Through our network of NACM Affiliates and International Collection Attorneys, CMA Collections can effect collection in all major countries. Due to the complexity of international claims, fees are determined separately for each account.