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Goal Setting for the Credit Department and Defining your Personal (Credit) Value Proposition

Presented by: Thea Dudley


February 6, 2020
12:00 PM to 1:00 AM PST

Price: $79.00 for non-members, Free for CMA members



Does your yearly credit department goal setting statement consist of “Lose as little money as possible”? Do you know you to define you credit value – both personally and as a department? As the leader of a credit team a large part of your role and responsibility is coach, mentor, promote, cheerlead and be a shameless self-promotor of your department and team. It’s hard to do any of those if you don’t know what your department's goals are. As a credit manager and member of a credit team you should be able to define and articulate what you bring to the table.

If this has you saying “yeah, but how?” this webinar is for you. Gain knowledge, tip, and techniques to put you on the right path:
1. Defining the department goals – where to start
2. Aligning the team
3. Setting the measurements
4. Treating the team as individuals
5. Defining YOUR value

Presenter Bio:

Thea has over 30 years of credit, collection management experience, developing effective shared services processes and assessing the company’s back-office needs to improve efficiencies. Highly skilled in all areas of the credit and collections process, negotiations and communication in the construction industry working in with manufacturers, dealers, general contractors, and sub-contractors. 


Thea writes a credit advice column for ProSales Magazine and is a frequent speaker for industry organizations such as Insulation Contractors Association of America, Western States Roofing Contractors Association Expo, Nice Insulation Contractors Exchange, International Builders Show, International Roofing Expo, JLC live! Remodelers/JLC/Deckmasters, Guardian Building Products Trade Shows and National Women in Roofing. 

For More Information Contact:
Ann Westpy (702) 2592622-0
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